Service Level Agreement Template

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Service level agreements – itsm, Itsm – sla samples rl consultingrl consulting page – 2 people • process • technology organization • integration service level agreement – sample #2.

http://www.itsm.info/Sample%20SLA%20Templates.pdf
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Service level agreement template, Apirgg/18 – wp-17 appendix appendix wp-17 agenda item 3.5 edition: 0.5 proposed issue page 2 document approval.

http://www.icao.int/ESAF/Documents/APIRG/APIRG18/Docs/wp17_appendices_en.pdf